Frequently Asked Questions (FAQs)

What is this website about?

This website introduces library staff at the East Greenbush Community Library to Web 2.0 technologies. The first iteration of the program ran for 8 weeks in 2013.  The second iteration ran for 12 weeks in 2015, at each participant’s chosen pace. In planning a third round, we decided to try and make this an ongoing program consisting of a couple modules per month.

The aim is for staff to spend a little time each month exploring online tools for communication, publicity and productivity.  This program also serves to train staff on software and other technologies used in the library.

Each participant records their progress on their own blog.

Why participate?

The program works on the principle that exposure is the first stage in learning. This website is designed to help you become familiar with new and developing technologies. Having just a basic knowledge of these technologies and what they can do will not only be useful for your career and the library but you may also find them useful in other aspects of your life.

How much time is involved?

Throughout the program you will be asked to explore one or two new things. Each item from 2013 should take no more than 30 minutes.  Other modules may take longer.

You may decide that you want to spend more time investigating some of the tools being introduced. Sometimes you might not like the technology being introduced – we still want you to reflect on it.

What if I need a computer? Which computer(s) can I use?

Throughout the program, if you need a computer/device to work on, feel free to see Karrie about checking out a staff laptop or device.

What support and guidance is available?

Feel free to post any questions or comments you have on this site or your own blogs. Many of the tools you will be introduced to during the program help to build an online community among participants and we would encourage you to also look to your peers for support.  Please also look in and comment on the blogs of your co-workers.  They may have a perspective you haven’t considered.

I’m concerned about putting personal details online, may I participate anonymously?

You are welcome to use an alias on your blog and in other accounts that you create as part of the program. You will however be required to use your own name when registering to take part but this will only be seen by staff running the program.

I already use a number of the tools/sites on the program, does this matter?

Prior knowledge of some, or all, of the tools is not a barrier to participation. You can still participate by blogging about your use of them and you may want to take this opportunity to explore their functionality further.  Perhaps there have been updates since the last time you used them.

How do I register to take part?

After creating your own blog, notify Karrie of the blog’s address.  If you already have a blog registered for Connect 2 U, Karrie will be automatically notified the next time you post.


The original 23 Things program which ran at the Public Library of Charlotte & Mecklenburg County in 2006 is the route of all subsequent 23 Things program.

2013 modules courtesy of Dr. Michael Stephens and Libr 281 Transformative Learning and Technology Literacies at San Jose State University.


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